Privacy Policy

Effective Date: 2025/10/25

Website: https://lodge.memory-makers.co.za

At Memory Makers Bush Lodge, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website. By using our website, you agree to the practices described here.

1. Information We Collect

We may collect the following types of personal information:

Comments and Feedback: Name, email address, website URL, IP address, and browser information when visitors leave comments or feedback.
Media: Any images or files uploaded to our site. We advise against uploading images containing location data (EXIF GPS) to protect your privacy.
Cookies: Information stored in cookies to improve user experience, such as remembering login details or previously entered information.
Account Data: For registered users, we store the information provided during registration.

2. How We Use Your Information

We use collected information for the following purposes:

To maintain and improve our website and services.
To moderate comments and prevent spam.
To authenticate users and manage accounts.
To analyze website traffic and usage patterns.

We do not sell, rent, or trade your personal information.

3. Cookies

Our website uses cookies to enhance your browsing experience. Examples include:

Remembering your name, email, and website when leaving comments.
Login authentication and screen preferences for registered users.
Temporary cookies to verify that your browser accepts cookies.

Cookies do not contain personally identifiable information beyond what you provide. You can disable cookies in your browser settings, but some website functionality may be affected.

4. Comments and User Interaction

Comments posted on our website may be checked using automated spam detection services. Approved comments may display your profile picture if you use Gravatar. A hashed version of your email may be sent to Gravatar.

5. Embedded Content from Other Websites

Our pages may include embedded content (e.g., videos, images, posts) from third-party websites. Interacting with such content is treated as if you visited the third-party site directly. These websites may collect data about you, use cookies, and track your interactions.

6. Data Sharing

We may share your personal data:

When required by law or legal processes.
With service providers who assist in operating the website (e.g., hosting providers, spam detection services).

Your IP address may be included in password reset emails for security purposes.

7. Data Retention

Comments and associated metadata are stored indefinitely to recognize and approve follow-up comments automatically.
Registered user data is retained until the account is deleted by the user or administrator.

8. Your Data Rights

You have the right to:

Request an export of all personal data we hold about you.
Request the deletion of your personal data, subject to legal obligations to retain certain information.

Requests can be made by contacting us at: [email protected]

9. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date updated.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Memory Makers Bush Lodge

Email: [email protected]